Graphic for KMWorld Readers' Choice Award 2025

Access Innovations Inc. Wins Prestigious KM World Readers’ Choice Award in Knowledge Management Category

 

ALBUQUERQUE, NM – November 13, 2025 – Access Innovations, Inc., provider of Data Harmony software, is the winner of the 2025 KMWorld Readers’ Choice Award Winner for Knowledge Management. In addition to naming Access Innovations as the best in that category, KMWorld subscribers also recognized Access Innovations as a Leader in the Content Management, Information Governance, and Text Analytics categories.

“We are honored to be recognized by KMWorld readers,” said Heather Kotula, President and CEO of Access Innovations, Inc. “With AI adoption failure rates ranging from 50 to 95 percent, organizations that rush ahead without foundational technologies like taxonomy and auto-tagging often see disappointing results. By creating the proper foundation and structure for our clients’ knowledge management assets, we can improve search accuracy to as high as 99.98 percent.”

Marydee Ojala, Editor-in-Chief of KMWorld, explained, “This year’s KMWorld Readers’ Choice Awards celebrate not only our category winners—chosen by our readers as the best of the best—but also introduce our new Leader Group, showcasing the broader landscape of exceptional KM solutions. With technology evolving rapidly and innovation happening across all 18 categories, we’re excited to highlight the outstanding work being done to help organizations capture, organize, share, and make knowledge actionable.”

Access Innovations prepares content for large language models (LLMs) and retrieval-augmented generation (RAG) systems prior to the retrieval and generation steps to reduce hallucinations, incorrect answers, and incomplete responses. The company’s Data Harmony software delivers immediate, deployable Knowledge Domains with customization options for niche verticals. Setup takes just hours, with results visible in days.

“Our extensive experience gives us a unique perspective on wrangling information and knowledge,” Kotula continued. “We have helped develop the standards, processes, and techniques that have shaped this industry from the beginning. This award validates our proven approach: we do not just help organizations adopt AI, we ensure they succeed by building the infrastructure that makes AI truly efficient.”

For more information, visit www.accessinn.com and read about the Readers’ Choice Award Winners here at www.kmworld.com.

About Access Innovations, Inc. – www.accessinn.com, www.taxodiary.com

Access Innovations empowers clients to realize their search goals by leveraging its AI-based Data Harmony suite and team of semantic experts. Data Harmony helps clients build accurate and explainable AI that increases search precision by more than 90 percent and their team’s productivity by more than seven times. For more information about Access Innovations or Data Harmony, please visit www.accessinn.com or www.taxodiary.com.

 

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With more than 25 years of market coverage experience serving both technology professionals and executive management, KMWorld guides more than 50,000 IT and business professionals at organizations across North America involved in the evaluation, recommendation, and purchase of enterprise technology products and services. KMWorld Magazine is free to qualified subscribers and is published bi-monthly.